Proof of Usefulness Report

TouchCommerce

Analysis completed on 1/31/2026

+684
Proof of Usefulness Score
Category Standard

TouchCommerce was a highly successful enterprise software company acquired by Nuance for $215M in 2016, validating exceptional traction and real-world utility. While the specific submission data is brief and lacks detail ('everyone', 'most people'), the verifiable historical acquisition value confirms its massive scale and impact. The score reflects a proven legacy exit, penalized slightly for the low quality of this specific retroactive submission.

Ready to Compete for $150k+ in Prizes?

Move this data into a HackerNoon blog draft to become eligible for your share of $150k+ in cash and software prizes

View All Reports

Score Breakdown

Real World Utility+213
Audience Reach Impact+90
Technical Innovation+113
Evidence Of Traction+300
Market Timing Relevance+40
Functional Completeness+5
Subtotal+761
Usefulness Multiplierx0.90
Final Score+684

Project Details

Project URL
touchcommerce.com
Description
TouchCommerce, operating under the domain touchcommerce.com, was a company that specialized in providing digital customer engagement solutions. It offered a range of services designed to enhance customer interactions and improve online sales conversions for businesses. TouchCommerce's platform included live chat, automated chatbots, and other digital engagement tools that helped companies connect with their customers in real-time, offering personalized assistance and support. The company aimed to optimize the customer journey by integrating its solutions seamlessly into clients' existing digital channels, thereby improving customer satisfaction and driving business growth. TouchCommerce was known for its innovative approach to customer service and its ability to deliver measurable results for its clients.

Algorithm Insights

Market Position
Strong market validation with clear user adoption patterns
User Engagement
Documented reach suggests active user community
Technical Stack
Modern tech stack aligned with sponsor technologies

Recommendations to Increase Usefulness Score

Document User Growth

Provide specific metrics on user acquisition and retention rates

Showcase Revenue Model

Detail sustainable monetization strategy and current revenue streams

Expand Evidence Base

Include testimonials, case studies, and third-party validation

Technical Roadmap

Share development milestones and feature completion timeline