The Connection Xchange

TCX serves small to fortune 100 companies in multiple markets; including multiple service operators (MSO), insurance carriers, healthcare, home security and home service companies. We also work very closely with many IoT and SaaS providers, ranging from marketplace strategy to full customer deployments. TCX has key insight into maximizing profitability and streamlining efficiency. With an expansive knowledge on the customer lifecycle, we help our clients engage with their new and existing customers in profitable ways. By taking a critical look at our clients’ company culture, current business practices, and their share of the marketplace, we identify key areas of growth, assist with business planning and execution to achieve success. TCX focuses on maintaining and engaging our clients’ current customer base to bring new opportunities for growth and profitability using technology and services. The true sweet spot for TCX is understanding opportunities within existing companies that are developing new verticals, specifically in the security and connected home markets. Our expertise ranges from initial business strategy to full roll-out deployments; including product and platform selection, sales development, marketing and support tactics, to customer life-cycle (pre-sale to 120 days post-sale) and retention.