The project 'Surfboard' is a verified, high-value Workforce Management (WFM) platform for customer service teams, founded in 2021 and acquired by Dialpad in October 2024. While the submission itself is of extremely poor quality (inaccurate claims of 'everyone' as audience and 'most people' as users), the actual entity demonstrates exceptional utility, having raised ~$5M in funding and achieving a successful exit. The score reflects the proven real-world usefulness and traction of the verified company, heavily penalized in the 'Response Quality' metric for the low-effort submission.
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