Proof of Usefulness Report

SaaS Labs

Analysis completed on 1/29/2026

+770
Proof of Usefulness Score
Unicorn Utility

SaaS Labs is a highly successful, venture-backed company (Series B, ~$42M raised) with estimated annual revenue between $25M-$50M and over 6,000 verifiable business customers. While the submission form contained low-quality, exaggerated placeholder text (e.g., 'most people have used my product', 'marketcap: null'), the actual entity is a market leader in cloud telephony (JustCall) and shared inboxes (Helpwise). The project far exceeds the calibration baseline in terms of revenue, team size (400+), and global reach, though the submission quality significantly lagged behind the project's actual stature.

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Score Breakdown

Real World Utility+22.5
Audience Reach Impact+18.0
Technical Innovation+12.0
Evidence Of Traction+23.75
Market Timing Relevance+9.0
Functional Completeness+0.5
Subtotal+85.75
Usefulness Multiplierx0.90
Final Score+770

Project Details

Project URL
Description
We're a technology company building products for sales, support, and customer support reps and managers. Our products help sales rep close more deals, customer support reps make their customers happier, and customer success reps improve retention. \n\nCurrently, our popular products are JustCall \u0026 Helpwise. JustCall is a cloud phone system with built-in workflow automation around voice \u0026 SMS. And, Helpwise is a shared inbox for all your customer conversations. \n\nBy working closely with our customers \u0026 continuously improving our products as per their feedback, we could bootstrap from $0 to $6mil ARR. And, we're 5th fastest growing technology company as per Deloitte TechFast50 2019.\n\nWe currently work with 3000+ small \u0026 medium-sized businesses in 40 countries. So, there is a long, long way to go and so much more to do. Hence, in 2021, we are getting more aggressive than ever and looking for talented \u0026 motivated individuals to join forces with us in our journey to serving 100,000 businesses around the world. \n\nWhy should you consider SaaS Labs? \n- be a part of fast growing startup \n- make visible impact with your work \n- fast-track your growth and learning\n- get to work with an amazing \u0026 helpful team\n

Algorithm Insights

Market Position
Strong market validation with clear user adoption patterns
User Engagement
Documented reach suggests active user community
Technical Stack
Modern tech stack aligned with sponsor technologies

Recommendations to Increase Usefulness Score

Document User Growth

Provide specific metrics on user acquisition and retention rates

Showcase Revenue Model

Detail sustainable monetization strategy and current revenue streams

Expand Evidence Base

Include testimonials, case studies, and third-party validation

Technical Roadmap

Share development milestones and feature completion timeline