Retain Group

At Retain we believe that customer engagement is one of the biggest reasons why customers come back to your dealership and not elsewhere. We engage with franchised main dealerships to increase retention, loyalty and sales by contacting both cash and renewal customers at the right times. Our customer engagement team contact customers throughout their agreement, giving quality information and guidance, and at the optimal time will book them an appointment to meet a sales executive to renew their agreement. Whilst we contact your existing customers, your sales executives will have more time to secure new deals and forge the beginnings of a new customer relationship. From day one of a customer’s agreement to the day they sit back down at the dealership to discuss their next vehicle – we are there every step of the way.