ReFocus AI

### Problem **For insurance organizations, policy renewals account for 90% of revenue. However, there is no technology to help agents, brokers, and carriers know which accounts are likely to leave so that they can be proactive with retention. Every 1% increase in retention drives 5% more revenue.** \ ### Solution ReFocus AI solves this challenge by enabling organizations to know which accounts are at risk so that they can have more productive customer conversations and engagements.** \n ** For example, here’s an ROI example for an (anonymized) agency working with ReFocus today: Maverick Insurance Agency has 5,000 policyholders and an 88% retention rate. At $1,000 to acquire a new account, they’d have to spend $600,000 per year to replace those 600 lost accounts. Using ReFocus AI, Maverick can increase retention by 2% to 90%, thereby retaining an extra 100 accounts. Saving $100,000 in new customer acquisition costs for a cost of $5,000 ($1 per account) leads to an ROI of 20x.