Proof of Usefulness Report

HelpCrunch

Analysis completed on 2/9/2026

+402
Proof of Usefulness Score
Certified Problem Solver

HelpCrunch is a verified, established B2B customer communication platform generating estimated annual revenue of ~$2M+, positioning it as a direct competitor to Intercom and Zendesk. However, the submission quality is extremely poor, containing verifiable falsehoods (e.g., 'most people have used my product') and vague descriptors ('Computer Software', 'everyone'). While the underlying business has significant utility and market presence (comparable to the calibration benchmark), the score is penalized due to the lack of credible evidence provided in the submission itself.

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Score Breakdown

Real World Utility+170.0
Audience Reach Impact+78.0
Technical Innovation+49.5
Evidence Of Traction+105.0
Market Timing Relevance+80.0
Functional Completeness+2.5
Subtotal+485
Usefulness Multiplierx0.83
Final Score+403

Project Details

Project URL
Description
HelpCrunch is an all-in-one customer communication platform for support, marketing, and sales. It combines a set of tools to help you grow your business: šŸ‘‰ Multichannel live chat šŸ‘‰ Chatbots šŸ‘‰ Shared inbox šŸ‘‰ Knowledge base šŸ‘‰ Email marketing šŸ‘‰ Popups šŸ‘‰ CRM In ONE software you will love ā¤ Visit our website: helpcrunch.com Book a HelpCrunch demo šŸ‘‡ https://bit.ly/helpcrunch-demo

Algorithm Insights

Market Position
Strong market validation with clear user adoption patterns
User Engagement
Documented reach suggests active user community
Technical Stack
Modern tech stack aligned with sponsor technologies

Recommendations to Increase Usefulness Score

Document User Growth

Provide specific metrics on user acquisition and retention rates

Showcase Revenue Model

Detail sustainable monetization strategy and current revenue streams

Expand Evidence Base

Include testimonials, case studies, and third-party validation

Technical Roadmap

Share development milestones and feature completion timeline