Proof of Usefulness Report

Gainsight

Analysis completed on 2/10/2026

+541
Proof of Usefulness Score
Industry Mainstay

The project 'Gainsight' is a verified, market-leading Customer Success platform acquired by Vista Equity Partners for ~$1.1B, demonstrating immense real-world utility and traction. However, the submission itself is of extremely low quality, containing factually incorrect data (e.g., claiming 'everyone' as the audience, inaccurate revenue/market cap figures, and exaggerated team size). The final score reflects the entity's high verifiable value (unicorn status) heavily penalized by the poor reliability of the submitted claims.

Ready to Compete for $150k+ in Prizes?

Move this data into a HackerNoon blog draft to become eligible for your share of $150k+ in cash and software prizes

View All Reports

Score Breakdown

Real World Utility2.5)
Audience Reach Impact2.0)
Technical Innovation1.5)
Evidence Of Traction2.5)
Market Timing Relevance1.0)
Functional Completeness0.5)
Subtotal+581.25
Usefulness Multiplierx0.93
Final Score+541

Project Details

Project URL
Description
At Gainsight, our mission is to be living proof you can win in business while being human first. Gainsight, the world’s leading Customer Success platform, helps businesses drive efficient growth by unifying the post-sales customer journey. Our innovative suite of solutions—including customer success, customer education, product experience, community management, and conversational AI insights—are trusted by companies of all sizes and industries, including nearly 200 publicly traded organizations. With Gainsight, businesses can leverage AI-driven insights from real-time customer interactions to enhance engagement, improve retention, and drive expansion. Our platform makes it easier for customer success, product, and community teams to scale efficiently and gain a holistic view of their customers, driving product adoption and building thriving customer communities. Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition for our product and engineering advancements. A remote-friendly company, we have offices in the US, UK, Netherlands, Israel, and India. Gainsight received the top spot in Glassdoor's Best Places to Work for 2023. It has also been named as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.

Algorithm Insights

Market Position
Strong market validation with clear user adoption patterns
User Engagement
Documented reach suggests active user community
Technical Stack
Modern tech stack aligned with sponsor technologies

Recommendations to Increase Usefulness Score

Document User Growth

Provide specific metrics on user acquisition and retention rates

Showcase Revenue Model

Detail sustainable monetization strategy and current revenue streams

Expand Evidence Base

Include testimonials, case studies, and third-party validation

Technical Roadmap

Share development milestones and feature completion timeline