Proof of Usefulness Report

Edify

Analysis completed on 1/20/2026

+686
Proof of Usefulness Score
Category Standard

Edify (Edify Labs) is a verified, substantial Unified Communications (UCaaS) and Contact Center (CCaaS) provider founded in 2018. While the submission itself was of poor quality (vague claims, lacking metrics), external verification confirms the company raised ~$26.9M and was acquired by Avaya in May 2024, definitively proving its real-world utility and market value. The project demonstrates high technical sophistication and successful exit traction, positioning it in the top tier of usefulness despite the low-effort submission.

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Score Breakdown

Real World Utility+270.0
Audience Reach Impact+160.0
Technical Innovation+120.0
Evidence Of Traction+225.0
Market Timing Relevance+80.0
Functional Completeness+2.5
Subtotal+857.5
Usefulness Multiplierx0.80
Final Score+686

Project Details

Project URL
edify.cx
Description
Co-founded by Cameron Weeks and Bracken Fields, Edify is a global communications company with the goal of making business communications as easy as personal ones. The pair created their first VoIP company in 2007, grew it into a global platform, and have been building contact center solutions together ever since. Their mission to fix enterprise communications once and for all led them to start from the ground up with a platform of their own.\n\nEdify was founded to seize the opportunity in the void and to remove the roadblocks between your brand and the experience everyone deserves.\n\nWe are customers helping customers. Employees helping employees. We are people helping people have better experiences at work and in life.

Algorithm Insights

Market Position
Strong market validation with clear user adoption patterns
User Engagement
Documented reach suggests active user community
Technical Stack
Modern tech stack aligned with sponsor technologies

Recommendations to Increase Usefulness Score

Document User Growth

Provide specific metrics on user acquisition and retention rates

Showcase Revenue Model

Detail sustainable monetization strategy and current revenue streams

Expand Evidence Base

Include testimonials, case studies, and third-party validation

Technical Roadmap

Share development milestones and feature completion timeline