Digitally Human

I'm Donald Chesnut, and I have an advisory firm called Digitally Human. I advise enterprises and startups on growing their top and bottom lines by combining traditional CX and UX methods with data-driven AI strategies. I call this unique approach "Customer-Centered Growth", which creates scalable, high-value, 'digitally human' and 'deliberately human' experiences that yield significant financial returns while simultaneously enhancing customer loyalty and satisfaction. I’ve been working with AI since 2018. I have 25 years of experience, including positions as Chief Experience Officer at General Motors, Mastercard, and Sapient. Over that time, I have helped launch some of the world’s most successful digital products and transformations. Some of the Value I Can Bring: - Boost Revenue Through Specific CX Improvements - Lower Cost-to-serve While Improving Customer Care Satisfaction - Design Market-defining, AI-enabled Products and Platforms - Up-Level Effective Leaders, Org Structures, and Capabilities - Create AI-Enabled Customer Analytics Programs That Drive Outcomes Engagement models include fractional leadership, projects, and interim. Able to work as a solo practitioner or for larger initiatives I can create teams from colleagues at Chameleon Collective. www.chameleoncollective.com