Proof of Usefulness Report

Chattigo

Analysis completed on 2/14/2026

+356
Proof of Usefulness Score
Certified Problem Solver

Chattigo is a verified, established omnichannel platform in Latin America with significant traction (clients include Enel, DHL, Claro) and a team of ~100-350 employees. While the project itself demonstrates high real-world utility and market relevance (AI customer service), the submission quality was poor (generic claims like 'everyone' for reach and 'most people' for traction). The score reflects the strong underlying business fundamentals and verified external traction, penalized slightly for the lack of detailed evidence in the specific submission.

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Score Breakdown

Real World Utility+112.5
Audience Reach Impact+64.0
Technical Innovation+45.0
Evidence Of Traction+85.0
Market Timing Relevance+34.0
Functional Completeness+2.0
Subtotal+342.5
Usefulness Multiplierx1.04
Final Score+356

Project Details

Project URL
chattigo.com
Description
chattigo é uma robusta plataforma omnicanal que revoluciona a interação com seus clientes, combinando a eficiência da inteligência artificial com a cordialidade humana. Com seus chatbots avançados e perfis especializados para agentes e supervisores, chattigo oferece o poder de transformar cada conversa em uma oportunidade de venda e fidelização. Mais de 12 canais de comunicação integrados de forma unificada: WhatsApp, Instagram, Facebook, Mercado Livre,, Web Chat, E-mail, Telegram, Hangouts, SMS e mais. Além disso, conta com integração com os principais CRM e sistemas de tickets como Ms Dynamics, Oddo, Hubspot, Sugar, Salesforce e Zendesk, entre outros. Múltiplos perfis: agente, supervisor online, administrador de campanhas, desenvolvedor de chatbots e mais. Chatti, o chatbot da chattigo, permite automatizar totalmente o atendimento. Os clientes podem obter informações, enviar requisições ou fazer solicitações de serviço através do chat de forma rápida e eficiente sem a intervenção de um executivo de vendas, melhorando os níveis de satisfação. Convidamos você a conhecer como transformamos estrategicamente seu sistema de atendimento.

Algorithm Insights

Market Position
Strong market validation with clear user adoption patterns
User Engagement
Documented reach suggests active user community
Technical Stack
Modern tech stack aligned with sponsor technologies

Recommendations to Increase Usefulness Score

Document User Growth

Provide specific metrics on user acquisition and retention rates

Showcase Revenue Model

Detail sustainable monetization strategy and current revenue streams

Expand Evidence Base

Include testimonials, case studies, and third-party validation

Technical Roadmap

Share development milestones and feature completion timeline